General Education Development (GED) Practice Exam

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What is a common goal for human resources departments?

  1. To determine employee salary increases

  2. To prevent workplace violence

  3. To manage overall employee benefits

  4. To enhance employee communication

The correct answer is: To enhance employee communication

A common goal for human resources departments is to enhance employee communication. Effective communication is crucial in fostering a positive workplace culture, ensuring that employees feel informed and valued. By promoting open lines of communication, HR can help facilitate feedback between employees and management, support conflict resolution, and maintain employee engagement, which ultimately leads to improved productivity and job satisfaction. Improving communication also plays a role in implementing HR policies and changes, as it ensures that all employees understand their rights, responsibilities, and the resources available to them. This goal aligns closely with the fundamental purpose of HR to develop a cohesive workforce and create an environment where employees feel connected and supported. Other options, while important to the function of HR, do not encapsulate the broad-reaching impact that enhancing communication can have on an organization. For instance, determining salary increases is a specific function, preventing workplace violence addresses safety issues, and managing employee benefits is focused on compensation and well-being. Enhancing communication, however, is foundational and supports multiple aspects of HR's role.